Privacy Policy

At Traderpreneur Xcellence Sdn Bhd (“TX Academy”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://txedugroup.com, interact with our services, or attend our programs.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name
Email address
Phone number
Identity card or passport number (for enrolment)
Payment or billing details
Feedback or testimonials

We may also collect non-personal data such as:

IP address
Browser type and version
Operating system
Pages you visit on our site

2. How We Use Your Information

We use your information to:

Process registrations or course applications
Deliver training and educational materials
Respond to inquiries and customer support
Improve website functionality and user experience
Send updates, promotions, or newsletters (if opted in)
Fulfil legal or regulatory obligations

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

Trusted third-party service providers (e.g., payment gateways, marketing platforms)
Regulatory authorities as required by Malaysian law
Partner trainers or institutions when necessary for program delivery

4. Security Measures

We take reasonable technical and organizational precautions to prevent loss, misuse, or unauthorized access to your data.

5. Your Rights

You may request to:

Access or correct your personal data
Withdraw consent or unsubscribe from communications
Request deletion of your data (subject to legal obligations)

Please contact us at info@txedugroup.com for such requests.

6. Cookies Policy

We use cookies to enhance user experience and track website performance. You may adjust your browser settings to refuse cookies.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

8. Updates to This Policy

We reserve the right to modify this policy. Changes will be posted on this page with a revised “Last Updated” date.